Politique de confidentialité

PRIVACY POLICY

DOORMIR is a simplified joint stock company with a capital of 5,000 euros, whose registered office is located in SAINT-DOULCHARD (18230), 60 Rue de Malitorne, and registered in the Bourges Trade and Companies Register under number 927 957 407.

This Privacy Policy sets out DOORMIR’s commitments regarding the protection of your personal data in your capacity as customers or Internet users, and as users of the services. It informs you of the methods of collection and use of personal data concerning you, and the rights you have in this regard.

The DOORMIR Company complies with the French law "Informatique et Libertés" n° 78 of 6 January 1978 as amended, the law for "Confiance et l'Économie Numérique" n° 2004 – 575 of 21 June 2004 and the Regulation 2016/679 of 27 April 2016 (hereinafter the "Regulation applicable").


The DOORMIR Company ensures the proper application of the applicable Regulations and the respect of the rights you have in accordance with said law.

The Privacy Policy of the DOORMIR Company applies in addition to its General Conditions of Sale

 

  1. WICH DATA  ARE COLLECTED AND WHY ?

 

We collect declarative data as well as behavioral data (hereinafter collectively referred to as “your Personal Data”).

The data is collected to allow you to benefit from our products and/or services, to receive personalized information, to manage your bookings, to offer you tailored commercial offers, and where applicable, to provide you with offers from our partners.

Some data also enables our teams to administer and improve our marketing activities and services for our customers.

When your personal data is collected, you are informed whether the requested information is mandatory or optional, as well as the consequences of not providing certain data.

In all cases, you are informed about the processing carried out, the rights you have, and the means to exercise them.

When we collect, process, and store your data with your consent, you will have the option to withdraw your consent at any time. However, you cannot challenge the legality of the processing carried out before the withdrawal.

Declarative Data : Declarative data refers to information collected by DOORMIR that you voluntarily provide to benefit from a chosen service. This data is collected when you register for one of our services, place an order, or participate in any other marketing activity.

This data typically includes your identity and contact information (e.g., postal and/or email address, phone number) and may also include various other data (information related to household, family, interests, etc.).

You may be offered the option to receive commercial offers from DOORMIR and/or its partners. DOORMIR will seek your consent in accordance with applicable regulations.

All this data is stored in our customer database to enable communication with you and to offer tailored services.

Behavioral Data : Behavioral data refers to information collected during each of your visits, which allows us to conduct global statistical studies on our service audience, identify you if necessary, tailor service content or advertising offers to your behavioral data, and generally study your behavior during navigation on our sites to provide you with a better browsing experience and service use offered by DOORMIR.

You may also be asked to respond to online surveys offered by DOORMIR because you are a customer and user of our products and/or services. These surveys and the collected data are anonymous. We will only retain certain declarative behavioral data associated with your profile with your explicit consent.

Navigation Data : DOORMIR may also retain interaction events between you and DOORMIR’s services (page loads, button clicks, click-through rates on newsletters, banners, etc.) to offer you tailored offers and generally improve our services based on customer expectations.

Cookies : A cookie is a small text file stored on your computer's hard drive at the request of the server managing the visited website. It contains information about your navigation on the pages of this site and makes future site use easier during your next visit. Information collected by a cookie can only be read by its issuer. You can object to the installation of cookies, but in this case, you may have degraded access to the offered services.

We therefore advise you to keep them active to fully enjoy our services and your navigation on our sites.

Data Not Collected Directly from the User : In some cases, personal data about you may have been collected from third parties. Thus, DOORMIR may collect personal data from its partners. These sources are non-public. Where applicable, we will inform you of the processing and any relevant information about exercising your rights to object, erase, restrict, access, rectify, and port your data.

 

  1. HOW YOUR DATA ARE USED BY DOORMIR SOCIETY ?

 

2.1. Declarative Data

They may be used by the DOORMIR Company (1 and 2) and/or by its partners (3) and/or by its service providers (4).

(1) Declarative data is necessary to allow you to create and manage your personal accounts, register and manage your bookings and subscriptions, access and use services offered by the DOORMIR Company, participate in marketing activities (contests, product tests, etc.), and other promotional activities.

(2) If you have checked the "Yes" box, your declarative data may also be used by the DOORMIR Company to inform you about its commercial offers.

Data concerning your interests or household composition may enable the DOORMIR Company to make you tailored offers based on your needs or interests.

(3) If you have checked the "Yes" box for the "Partners" option, you may also receive communications and/or commercial offers about products and/or services provided by our contractual partners. These partners will then have access to your declarative data.

(4) Your declarative data may also be transmitted to service providers commissioned by the DOORMIR Company to ensure the fulfillment of services you have ordered, such as deliveries.

 

2.2. Behavioral Data

During your visits to the site www.anais-hotel.com, cookies may be installed on your computer.
The DOORMIR Company complies with the CNIL recommendation dated December 5, 2013, regarding cookies. During your first visit to a site, a banner informs you of the installation of cookies, your ability to object to them, and the steps to take to do so.

Cookies that allow you to navigate our sites and be identified during your next visit, or cookies that enable the creation of visit statistics or remember your shopping cart, are not concerned.

 

2.3. Links to Third-Party Sites and Connection to Social Networks: FACEBOOK, INSTAGRAM

Our website and applications may contain links to websites belonging to our networks, advertisers, and affiliate partners. If you follow a link to any of these websites, please note that these sites have their own personal data protection policies and we are not responsible for these policies. We encourage you to review the terms of these policies before submitting any personal data to these websites.

We may also offer you the ability to log in through your social networks. If you decide to do so, please be aware that you are sharing your profile information with us based on the settings of the social networks you use. We encourage you to visit the relevant social media site and review its personal data protection policy to understand how your data is shared and used in this context.

 

Social Networks and User-Generated Content

Some of our websites and applications allow users to upload their own content. We remind you that any content transmitted to one of the social networks we use may be accessible to the public. Therefore, we urge you to be cautious when sharing certain personal data, such as financial information or an address. We decline any responsibility for any actions taken by third parties if you post personal data on one of our websites or applications, and we recommend that you do not share this information.

 

  1. WHO ARE THE RECEPIENT OF YOUR PERSONAL DATA ?

 

The personal data collected is intended for DOORMIR Company and the services and employees who need to know it to achieve the intended purpose.

Your personal data is only disclosed to third parties in the following cases:

- When you have given your prior consent for the sharing and/or disclosure of your personal data; DOORMIR Company does not transmit your personal data to third-party advertisers for targeted marketing unless you have previously consented.
- When DOORMIR Company needs to share your personal data with its business partners and service providers to achieve the intended purpose.
- DOORMIR Company particularly provides your personal data to third-party companies to provide services on its behalf, including payment and refund processing, mailing campaign management, service hosting, and handling certain marketing aspects of the services or activities offered on our sites.
- In accordance with a law, regulation, or pursuant to a decision of a competent regulatory or judicial authority or if it is necessary to protect its rights and interests, DOORMIR Company may disclose your data.

It should be noted that advertisers may obtain your personal data from other public sources. DOORMIR Company cannot be held responsible in this regard. However, DOORMIR Company may use and share with third parties certain non-personal technical or aggregated data related to your navigation on the DOORMIR Company sites. The collection, processing, and disclosure of such anonymized data are not subject to the restrictions set out herein.

 

  1. HOW LONG DOES YOUR PERSONAL DATA RETAINED ?

 

The retention period for your personal data varies depending on the purpose of the collection.

Legal obligations may require DOORMIR Company to retain data for a minimum period. In other cases, your data will be retained until the intended purpose is achieved.

Beyond that, the data will be kept for commercial prospecting purposes for a period of three (3) years from the last active engagement on your part.

When the processing is based on your consent, the data is retained until you withdraw your consent or request the deletion of your data.

Automatically collected data such as navigation or connection data (e.g., cookies), as well as raw traffic data associated with an identifier, will not be kept for more than thirteen months from the implantation of the cookie on the user’s device.

Bank card data is deleted once the transaction is completed (subscription to a service, one-time purchase of an item, etc.). However, it is retained in intermediate archives for fifteen (15) months, in accordance with Article L.133.24 of the Monetary and Financial Code, in case of a transaction dispute.

Personal data is stored and retained for the entire duration that the User maintains their account on Digital Media, subscribes to the Company's newsletters, or for the duration of contest processing.

We may retain certain personal data to comply with our legal or regulatory obligations, to enable us to exercise our rights (e.g., file a lawsuit), or for statistical or historical purposes.

We may also retain certain personal data to maintain a suppression list if you have requested not to be contacted.

 

  1. ARE YOUR PERSONAL DATA TRANSFERRED ABROAD ?

 

La Société DOORMIR ne transfère pas vos Données personnelles à des sous-traitants situés en dehors de l’Union européenne.

Nous mettrons en œuvre les moyens nécessaires afin d’assurer le respect de votre vie privée et de vos Données personnelles, notamment par la signature par chaque sous-traitant de clauses contractuelles types validées par la Commission européenne.

 

  1. COOKIES

 

Un Cookie permet à son émetteur, pendant sa durée de validité, de reconnaître le terminal concerné à chaque fois que ce terminal accède à un contenu numérique comportant des cookies du même émetteur. Les cookies ne gardent aucune trace des informations personnelles sur un utilisateur et les données identifiables ne seront jamais enregistrées.

Le site internet utilise des cookies pour des raisons variées.

Ils permettent notamment à la Société DOORMIR de comprendre comment les utilisateurs naviguent sur nos sites, et d’obtenir des données à partir desquelles nous pourrons améliorer l’expérience de navigation à l’avenir, de vous adresser des offres personnalisées, de vous identifier lorsque vous accédez à votre compte client, de garder des articles dans votre panier d’achat après déconnexion, mais aussi de financer indirectement les services gratuits que nous vous proposons et qui vous sont fournis par nos différents sites.

Conformément à la réglementation en vigueur en matière de protection de la vie privée sur Internet, notamment l’Ordonnance du 24 août 2011, la Société DOORMIR a, sauf exception légale, l’obligation de solliciter au préalable votre consentement, lequel est valable 13 mois au plus.

Les paramètres des navigateurs Internet sont généralement réglés par défaut pour accepter les cookies, mais vous pouvez facilement changer cela en modifiant les paramètres de votre navigateur.

De nombreux cookies servent à améliorer l’ergonomie et le fonctionnement des sites Internet/applications, par conséquent, désactiver les cookies peut vous empêcher d’utiliser certaines parties des sites.

Si vous souhaitez restreindre ou bloquer tous les cookies qui sont déposés par nos sites Internet/applications (ce qui peut vous empêcher d’utiliser certaines parties du site), ou par d’autres sites Internet/applications, vous pouvez le faire en vous rendant dans les paramètres de votre navigateur.

Pour en savoir plus sur les cookies et leur incidence sur votre expérience de navigation, vous pouvez consulter le site de la CNIL ou notre page d’Informations sur les Cookies.

 

  1. WHAT ARE YOUR RIGHT AND HOW TO EXERCISE THEM ?

 

In accordance with applicable regulations, you have the following rights:

Right to be Informed : You have the right to obtain clear, transparent, comprehensible, and easily accessible information on how we use your personal data and your rights. This is why we provide you with the information in this Policy.

Right of Access : You have the right to access the personal data we hold about you (subject to certain restrictions). Requests that are manifestly unfounded, excessive, particularly due to their repetitive nature, may not receive a response.

Right to Rectification : You have the right to request that your personal data be rectified and/or completed if it is inaccurate or outdated and/or incomplete.

Right to Erasure/Right to be Forgotten : In certain cases, you have the right to obtain the erasure or deletion of your personal data. This is not an absolute right, as we may be obliged to retain your personal data for legal or legitimate reasons.

Right to Object to Direct Marketing, including Profiling : You can unsubscribe or object at any time to the processing of your data, unless it is based on legitimate and compelling reasons, either by clicking on the "unsubscribe" link in any email or communication we send you, or by contacting us at the address below.

Right to Withdraw Consent at Any Time : You can withdraw your consent to the processing of your data when the processing is based on consent. However, withdrawing this consent does not affect the lawfulness of the processing based on consent before its withdrawal.

Right to Data Portability : You have the right, within the limits of the technical processes used by DOORMIR Company, to request to receive your personal data in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller, for processing carried out by automated means based on your consent.

Right to Restriction of Processing : You have the right to request the restriction of processing that we perform on your data. This right means that the processing of your data by us is limited, so we can retain this data but not use or process it. This right applies in particular circumstances provided for by the General Data Protection Regulation, namely:

The accuracy of the personal data is contested by the data subject (i.e., you) for a period enabling the controller to verify the accuracy of the personal data;

The processing is unlawful, and the data subject (i.e., you) opposes the erasure of the personal data and requests the restriction of its use instead;

The controller (i.e., DOORMIR Company) no longer needs the personal data for the purposes of processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims;

The data subject (i.e., you) has objected to processing based on legitimate interests pursued by the controller pending the verification of whether the legitimate grounds of the controller override those of the data subject..

 

  1. EXERCISING YOUR RIGHTS

 

If you have an account, we invite you to modify your personal data through this space.

For any requests, you can send an email to info@anais-hotel.com or a letter to the address provided during data collection or to the address below, enclosing a photocopy of an identity document with your signature:

 

ANAIS HOTEL DOORMIR

Correspondant à la protection des données

60 rue de Malitorne

18230 Saint-Doulchard

 

DOORMIR Company will respond within one (1) month of receiving your request. If necessary, this period may be extended by two months, taking into account the complexity and number of requests.

If DOORMIR Company is informed of your death, this information will be indicated in our files so that no further direct marketing will be sent to you. Your data will then be purged. You can also communicate your directives by contacting us at the aforementioned address.

 

  1. COMPLAINTS

 

You also have the right to lodge a complaint with the data protection authority (the CNIL) to contest DOORMIR Company's practices regarding personal data protection and privacy

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